In case a HK resident's dignity and fundamental rights are violated, he should inform HK Overseas Services Foundation in a timely manner and provide relevant evidence, such as videos, audios, photographs or documents about the incident, and as well as his Hong Kong ID copy. He should fully describe the case and specify the place, time and person(s) or party responsible in detail. 

After receiving all information, HK Overseas Services Foundation will have local lawyers assess the case according to International Human Rights Law.

On behalf of the victim(s), they will notify the responsible party about the seriousness of the case, in regard to the violation of international covenants and international human rights law. The responsible party is obliged to handle the case promptly and properly to show respect for human dignity and fundamental rights, in order to seek justice for the victim(s) in a timely manner.

If the case remains unresolved for three months and the responsible party continues to ignore the basic rights of the victim(s), evading responsibility deliberately or by delaying settlement of the case, the victim(s) may apply to HK Overseas Services Foundation for humanitarian redress.